Questions

HealTheir FAQ

Answers to common questions about our natural sweeteners, delivery, storage, payment and support.

01

Are HealTheir sweeteners sulphur free?

Our Brown Sugar, Gundu Vellam and Achu Vellam are selected for traditional, sulphur-free processing expectations.

02

Which product is best for filter coffee?

Gundu Vellam is the best traditional choice for South Indian filter coffee.

03

Which product is best for baking?

Natural Brown Sugar is best for cookies, cakes, banana bread, muffins and brownies.

04

Which product is best for puja?

Achu Vellam is commonly preferred for puja and naivedyam because of its moulded shape.

05

Do you deliver across India?

Delivery is available to eligible Indian pincodes. Check your pincode on product, cart or checkout pages.

06

How should I store jaggery and brown sugar?

Store in a cool, dry place in an airtight container. Keep away from moisture and direct sunlight.

07

Are these products suitable for diabetics?

These are still sugarcane sweeteners and can raise blood sugar. People managing blood sugar should consult a doctor.

08

Can I order bulk quantities?

Yes. Contact HealTheir support for family packs, retail, gifting, event and wholesale enquiries.

09

What if my order arrives damaged?

Contact support within the policy window with order details and clear photos of the package and product.

10

Where can I contact HealTheir?

Email healtheir14@gmail.com or call/WhatsApp +91 6381926485.

Support

Need help?

For product, delivery or order support, contact healtheir14@gmail.com or call/WhatsApp 6381926485.

Shop address: 6/10B, High School Medu, Jedarpalayam, Paramathi Velur, Namakkal, Tamil Nadu - 637213.

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